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Services for Professionals
We believe in an integrative approach to animal care and are committed to working with other leaders in our community to achieve excellence for animals. We provide operations and case consulting and client facing services for other professionals, including veterinary clinics, humane societies and rescues, breeders, groomers, and retailers.
This work is backed by a decade of experience developing and implementing content for municipal bylaw enforcement, impound facilities, humane societies, and rescue organizations. Our staff have backgrounds developing shelter operations manuals and ethical standards, preparing organizations for third-party accreditation, developing onboarding and tiered training programs, training hundreds of staff and volunteers, securing grants, and providing custom client-facing programs and content.
Sample Services
Staff &
Volunteer Training
Our staff and volunteer training programs will engage participants and result in measurable performance improvements. Packages can include interactive presentations, guides for hands-on training, training checklists, and performance evaluation criteria. Special interest topics include behaviour and welfare assessment, low-stress handling and restraint techniques, safety working with animals, partaking in enrichment and behaviour change programs, and more!

Policies & Procedures
Our policies and procedures are designed with the user in mind and streamline processes to maximize productivity and efficiency. Packages can include research and development, editing and enhancing, and compliance assessments for relevant standards and best practices. Special interest topics include shelter operations from intake to outcome, behaviour and welfare assessment, intervention planning, and more! .

Case
Support
Our case support will integrate our subject matter expertise into your services to give your clients the best possible outcome. Packages can include behaviour and welfare assessment, safe handling plans, behaviour interventions, and enrichment planning. Special interest topics include fear and aggression, destructive or injurious behaviour, inappropriate elimination, inter-species conflict, and more!

Client-facing Programs
Our partnership will expand your ability to offer client-facing services. Packages can include developing and/or delivering client facing educational resources, classes, consults, and workshops. Special interest topics include aggression prevention, cooperative veterinary care, muzzle training, walking gear consults and harness fitting, responsible pet ownership, feline behaviour challenges, and more!

Analysis & Reporting
Our analysis and reporting will take your organization’s data and decision making to the next level. Packages can include reviews and recommendations for KPIs, analysis of quarterly and annual data trends, building report templates and data dashboards, and report development. Special interest topics include proposal writing and follow up, outcome monitoring and reporting, program performance evaluations, and more!

